Whether you are travelling for work or pleasure, checking into and out of hotels can be a daunting task. For those travelling late to their destination spot, checking-in can be a frustrating and costly venture. Alternatively for those nearing the end of their travel, there is nothing sadder than having to rush and pack everything up in order to meet your check-out deadline bright and early in the morning. While traditionally hotels and resorts seem to have a strict check-in/check-out policy to ensure a smooth transition between in-going and out-going guests; times seem to be evolving, with some hotels moving towards a 24-hour policy when it comes to checking-in, and checking-out. The Beverly Hill’s hotel ’The Peninsula’ adopted this idea in 2012, and many other hotels are quickly following suit, as a way to distinguish themselves from their competition.
Yahoo news reports this is not only to stand out from the crowd, hotels are also responding to the needs of their clients. Travelling trends have changed dramatically over the years, and so have the needs of travelers. Nowadays, those who venture off to their dream vacation don’t necessarily want to adhere to the restrictions of time, as they explore the destination location they visit. Alternatively, when it comes to the business traveler, the company clock no longer works exclusively around North American standards; rather with the global expansion of many organizations across the world – people simply don’t travel during typical business hours anymore.
As such, hotels and resorts are adjusting their check-in and check-out procedures. Capella Hotels and Resorts, has created a new 24-hour policy which is reflected across all their properties; and Ritz-Carlton in Charlotte, North Carolina has created a ‘Stay and Play’ package for their hotels that provides guests the opportunity to check in on a Saturday, and check out at any time on the Sunday. This has been so popular for the Ritz that the option is now being offered to clients during weekdays as well. Additional hotels and resorts to offer similar types of flexible check-in/check-out policies include: Four Points LAX, Palms Casino Resort in Las Vegas, Radisson Blue Waterfront Hotel in Stockholm, Four Points LAX, and Westin Hotels worldwide.
While this feature requires additional planning, careful co-ordination, and more work for the staff of these hotels; it certainly also helps to offer a unique client experience to those who frequent these establishments. While some hotels might not offer a 24-hour policy, more and more are moving towards this check-in/check-out model, with some hotels now providing clients with the opportunity to check-out from anywhere between 11 a.m. to noon.